Terms and conditions

Privacy Policy

Cardio Plein Air inc. and its franchisees pay special attention to the respect for the privacy of their customers, employees, partners and suppliers. Cardio Plein Air with regard to the collection, use and disclosure of personal data respects this policy of Respect for the privacy and confidentiality of personal information.

Cardio Plein Air is however not responsible for the content of websites belonging to third parties or hyperlinks contained in these sites and therefore has no control over them.

Personal information

Personal information is information such as your name, date of birth or email address that can be used to identify you and the information collected by the Physical Activity Readiness Questionnaire (PAR-Q).

You can access the Cardio Plein Air website and browse it without providing your personal information. However, in order to use certain options available on this site, for example subscription to the newsletter and promotions, registration for training sessions, the user must provide certain personal information ( including his/her first name, name and email address and answers to the physical activity readiness questionnaire). Personal information collected on this site is solely used for the reasons clearly explained during the request for information. Contact information, such as name and email address, are used to provide users with the services they have selected on this site, for example receiving a newsletter, promotions or information concerning the next subscription period.

Sharing of information

Cardio Plein Air will not sell or rent out your personal information to third parties. We may disclose your personal information if we are compelled to do so by law or if we believe in good faith that such action is necessary to comply with our legal obligations.

Information collected after your visit to our website

If you visit our website to browse, read or download information, we collect and store certain data such as the domain name and the host through which you have access to the Internet, the Internet Protocol (IP) address of the computer you are using, the date and time of your visit to our site and the Internet address of the website from which you are logged on to our site. We use this information to measure the traffic on our site and to help us make it more useful and effective.

Use of personal information

We may use your personal information to contact you. For example, we can send you documents or other information (in electronic format) in the case of a marketing transaction or promotional action; we can respond to your comments or your requests for information. We may also enhance or merge personal information with data obtained from a third party for the same purpose.

Price and payment of subscriptions

The prices that are on our website are displayed for reference only and can be changed without prior notice. In case of difference between these prices and those indicated during registration to a subscription, the latter shall take precedence.

The price paid for a regular or VIP subscription is the price for a full session depending on the number of weeks in the session, regardless of the number of times the customer attends. The number of weeks for a session varies from one season to another.

The customer must pay the entire subscription fee for a session before it starts. Payment must be made to the franchisee in charge of the park chosen by the customer.

A subscription cannot be transferred to another person.

Social Media Policy

Because social media is a source of information sharing in the community, we increasingly believe in its power, Cardio Plein Air is now participating and sharing on Facebook and LinkedIn. Our goal is to share and disseminate quality information and generate discussions that promote physical activity on Web 2.0.

Note that we can manage our pages and discussion groups in real time. Note that we cannot always feed and monitor the Facebook page in real time.


Any comment, intervention or sharing of information is welcome on the Cardio Plein Air's Facebook and LinkedIn page. However, these pages are not the forum to promote products and services that are not authorized by Cardio Plein Air.

Cardio Plein Air agrees to read and note each added comment. Conversely, Cardio Plein Air at any time reserves the right, without prior notice to modify, change or remove any comment that violates the intellectual property of the company within the shortest possible time. Any comments on one of these aspects will be removed:

  • Defamatory, hateful, racist, religious, political remarks and that do not respect gender equality
  • Remarks that are false, unfounded, defamatory or arbitrarily undermining the reputation of Cardio Plein Air, one of its members or one of its franchisees
  • Adverts, including comments promoting products or services not related to Cardio Plein Air
  • Comments containing confidential information

Respect for privacy

Cardio Plein Air is committed to respect all rights to privacy. Any comment or media, be it photography or video, which does not have the consent of the people who appear in it will be removed immediately. Thus, Cardio Plein Air reminds you to protect your personal information and that of others since the Web is a public space accessible to all.


On Facebook or LinkedIn, we follow or like different groups or users that we consider relevant. However, this action does not mean that we endorse each of the comments or activities of these users.

Other sites may also contain links to Cardio Plein Air. These third party sites are not controlled or operated by Cardio Plein Air. Thus, this policy does not apply to these other sites and Cardio Plein Air is not responsible for the content or privacy practices of these sites.

The company is thus not to be held liable.

Policy Review

Cardio Plein Air may at any time, without notice, change these terms and conditions of use as well as any other information contained on the Website and social media.